Why are my training records not showing in WINDA?

Your Training Provider is responsible for uploading your training records to WINDA.

Please note that Training Providers have a period of 10 working days after the completion of a training course to upload the records into WINDA. 

If you experience problems and your records are not uploaded, you must contact your Training Provider directly.

However, if your training was conducted prior to October 17 2016, the training will not be added to WINDA. You will therefore still need to keep the certificate that was issued to you from your Training Provider. When you attend a refresher training, a record of that training will be added to your profile in WINDA.